All prices are in US Dollars.

TThe default license period is 365 days. But you can buy longer subscriptions (up to 5 years). In order to use the software after the license period, you must renew your license. A renewal notice email will be sent to your registered email address before your license expires.

We give discount on the total amount for bulk orders. 20% discount for 4 to 9 items and 25% for 10 and more items. Please send a query through an email for bulk orders to receive a custom invoice.

We give 25% to 40% discount on the list price for new licenses or renewals if the license period will be 2 years or longer. You will see the total price during the checkout.

We give 20% discount on the list price for renewals which are processed within 60days after the license expiry.

We will apply all applicable discounts if your order qualifies with more than 1 discount. This is including bulk order renewals and bulk orders with 2 or more years of license duration.

Feel free to contact us to send any suggestion or query about the pricing. We usually reply within 24hrs.

We will respond to technical support inquiries in a timely, professional and conscientious manner.

Our tech support team is available Monday to Friday and strives to respond to all incoming support traffic within one to two business days. Please remember that for an effective response, we often require the project file and sketches.

We will strive to give you clear and concise answers.

We will offer you samples or sketches whenever possible.

We will share our engineering experience and technical knowledge whenever appropriate.

Though we’d love to help everyone and answer every single question submitted to us, our services are limited and always restricted to active subscribers of CalculationX products.

We do not offer phone or live chat support services. Should you encounter an issue while using CalculationX products, please submit a support ticket via the CalculationX Support mail address.

We do not offer support services to those with expired products/subscriptions. If you wish to receive support services from CalculationX, please renew your software license. For more information on license status, please contact support@calculationx.com.

We reserve the right ignore mails to CalculationX support services whenever support services are misused. Should you have questions on support limits and what constitutes misuse, please write to support@calculationx.com.

We cannot create entire project or develop custom solutions/reports on your behalf.

We cannot review entire projects. If you encounter an issue with a CalculationX product, you must submit a reproducible sample project or include step-by-step instructions. Without specificity, we will be unable to diagnose the issue and/or offer a timely response.

We cannot teach basic engineering skills and describe standard calculation practices.

We cannot respond to support queries that use abusive language.

Free updates are included within the time of license validity. This does not mean that there will be an update during your license period. Updates are provided to all license holders subject to availability. Updates may affect the performance of the computer on which the software is installed.

An internet connection is required on your computer in order to activate a license. An internet connection is required to start the trial version every time. See installations for details.

Minimum system configuration: Windows 10 (recently updated), Intel i5 8th gen processor, 4gb RAM, 1920x1080 screen resolution, 1gb free harddisk space. 16gb RAM and SSD drive are recommended.